How We Collect& Use Your Personal Data
Personal data means any data that, either on its own or jointly with other data, can be used to identify a natural person. You directly provide us with such data when you use our websites, products, or services, or interact with us by, for example, contacting us for support. We may also obtain data by recording how you interact with our websites, products, or services. For example, we may use technologies like cookies. The personal data we collect includes name, enterprise name, job position, postal and email addresses, phone number, login information (account and password), etc., depending on how you interact with 3DMed, for example, the website you visit or the products and services that you use. We also collect the information you provide to us and the content of messages you send us, such as the query information you provide, or the questions or information you provide for customer service support.
If you agree to provide us with your personal data, we will respect the trust you have in us. Whether to provide such personal data is entirely up to you. 3DMed only collects the personal data you provide to us, and 3DMed has no responsibility to authenticate the data you provide.
You may be able to opt not to disclose your personal data to 3Dmed. However, not providing 3DMed with certain data may mean that we cannot provide you with certain products or services or respond to an issue that you have raised.
We may use your personal data for the following purposes:
(a) Creating an account.
(b) Contacting you with your consent; sending you information about products and services that may interest you; inviting you to participate in market surveys, or satisfaction surveys; or sending you marketing information. If you do not want to receive these types of information, you can opt out at any time.
(c) Fulfilling your transaction or service requests; fulfilling your requests for changes or providing you with the requested information; and providing technical support.
(d) Sending you important notices
(e) Qualifying and managing suppliers and business partners, and communicating or working with suppliers and business partners.
(f) Improving our products and services through internal audits, data analysis, and research.
(g) Analyzing the efficiency of our business operations and evaluating market share.
(h) Ensuring the security of our products, services and customers or users.
(i) Complying with and enforcing applicable legal requirements, industry standards and our policies.
3DMed may also collect and use non-personally identifiable information (Non-PII). Non-PII is information that cannot be used to identify a particular individual. For example, 3DMed will collect statistical data, such as the numbers of visits to its website. We collect this data to understand how users use our websites, products, and services so that we can improve our services and better satisfy your needs. 3DMed may collect, use, process, transfer, or disclose non-PII for other purposes at its own discretion. We will endeavor to isolate your personal data from non-PII and ensure that the two types of data are used separately. If personal data is combined with non-PII, it will still be treated as personal data during processing.
3DMed will process your personal data following the requirements of applicable laws on an appropriate legal basis, including:
(a) Processing your personal data to fulfill the contract when responding to a transaction or service request;
(b) Processing your personal data with your consent;
(c) Processing based on the legitimate interests of 3DMed or a third party when we use your personal data to contact you, conduct marketing or market surveys, improve our products and services, and other purposes. Legitimate interests include enabling us to more effectively manage and operate our business and provide our products and services; protecting the security of our businesses, systems, products, services, and customers; internal management; complying with internal policies and processes; and other legitimate interests described in this policy;
(d) Processing your personal data as necessary to comply with and fulfill legal obligations.
How We Disclose Personal Data
How We Disclose Personal Data
3Dmed shares your personal data with other partners, as described in this Policy, when services are provided by partners authorized by 3Dmed.
To comply with applicable laws or respond to valid legal procedures, 3Dmed may also disclose your personal data to law enforcement or other government agencies. If 3Dmed is involved in a restructuring, merger & acquisition, or a bankruptcy or liquidation lawsuit in a given jurisdiction, your personal data may be disclosed in connection with the transaction. 3Dmed may also disclose your data when appropriate, for example, to execute Terms and Conditions, when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or when it is in connection with an investigation of suspected or actual illegal activity.
How to Access& Control Your Data
To the extent required by applicable law, you may (i) have the right to access certain personal data we maintain about you, (ii) request that we update or correct inaccuracies in that data, (iii) object or restrict to our use of your personal data, and (iv) ask us to delete your personal data from our database. To exercise these rights, please send e-mail to email@example.com . Your written request may be required for security. We may decline the request if we have reasonable grounds to believe that the request is a fraudulent, unfeasible or may jeopardize the privacy of others.
If allowed by applicable laws, you have the right to withdraw your consent at any time when 3DMed processes your personal data based on your consent. However, withdrawal does not affect the legitimacy and effectiveness of how we process your personal data based on your consent before the withdrawal is made; nor does it affect any data processing based on another justification other than your consent.
If you think that the way we process your personal information does not comply with applicable data protection laws, you can contact the relevant competent data protection authority. You can obtain the information for contacting EU data protection authorities at http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm
How We Protect and Retain Your Personal Data
The security of your personal data is important to us. We use appropriate physical, management, and technical measures to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss. However, please note that no security measure is perfect.
We will retain your personal information for no longer than is necessary for the purposes stated in this Policy, unless otherwise extending the retention period is required or permitted by law.
How We Process Children’s Personal Data
Our websites, products and services are primarily intended for adults. If a child's personal data is collected with prior parental consent, we will only use or disclose the data as permitted by law, with the explicit consent of the child's parents or guardians, or when necessary for the protection of the child.
Third-Party Providers and Their Services
To ensure a positive user experience, you may receive content or web links from third parties other than 3DMed and its partners ("third parties"). 3DMed does not have the right to control such third parties, but you can choose whether to use the links, view the content and/or access the products or services provided by third parties.
3DMed cannot control the privacy practices and data protection policies of third parties that are not subject to this Policy. When you submit personal information to such a third party, please read and refer to the privacy protection policy of the third party.
International Transfers of Your Personal Data
Your personal data collected by 3DMed may be processed or accessed in the country/region where you use our products and services or in other countries/regions where 3DMed or its affiliates, subsidiaries, service providers or business partners have a presence. These jurisdictions may have different data protection laws. In such circumstances, 3DMed will take measures to ensure that data is processed as required by this Policy and applicable laws
Updates to This Policy
How to Contact Us
If you have any privacy complaints or questions, please contact us. Our contact information is: firstname.lastname@example.org
Last Updated Nov 2021