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3D Biomedicine Science& Technology Co., Limited and its affiliates (collectively, “3DMed”, “we”, “us” and “our”) respect your privacy. Please read the following to learn more about our Privacy Policy (“this Policy”). This Policy applies to 3DMed websites, and services that display or provide links to this Policy.


• How We Collect& Use Your Personal Data

Personal data means any data that, either on its own or jointly with other data, can be used to identify a natural person. You directly provide us with such data when you use our websites, products, or services, or interact with us by, for example, contacting us for support. We may also obtain data by recording how you interact with our websites, products, or services. As permitted by law, we may also obtain data from public and commercial third-party sources, for example, purchasing statistics from other companies to support our services. The personal data we collect includes name, enterprise name, job position, postal and email addresses, phone number, etc. We also collect the information you provide to us and the content of messages you send us, such as the query information you provide, or the questions or information you provide for customer service support.

If you agree to provide us with your personal data, we will respect the trust you have in us. Whether to provide such personal data is entirely up to you. 3DMed only collects the personal data you provide to us, and 3DMed has no responsibilities to authenticate the data you provide.

You may be able to opt not to disclose your personal data to 3Dmed. However, not provide   3DMed with certain data may mean that we cannot provide you with certain products or services or respond to an issue that you have raised.

We may use your personal data for the following purposes:

(a) Contacting you with your consent; sending you information about products and services that may interest you; inviting you to participate in market surveys, or satisfaction surveys; or sending you marketing information. If you do not want to receive these types of information, you can opt out at any time.
(b) Fulfilling your transaction or service requests; fulfilling your requests for changes or providing you with the requested information; and providing technical support.
(c) Sending you important notices
(d) Qualifying and managing suppliers and business partners, and communicating or working with suppliers and business partners.
(e) Improving our products and services through internal audits, data analysis, and research.
(f) Analyzing the efficiency of our business operations and evaluating market share.
(g) Ensuring the security of our products, services and customers or users.
(h) Complying with and enforcing applicable legal requirements, industry standards and our policies.
3DMed may also collect and use non-personally identifiable information (Non-PII). Non-PII is information that cannot be used to identify a particular individual. For example, 3DMed will collect statistical data, such as the numbers of visits to its website. We collect this data to understand how users use our websites, products, and services so that we can improve our services and better satisfy your needs. 3DMed may collect, use, process, transfer, or disclose non-PII for other purposes at its own discretion. We will endeavor to isolate your personal data from non-PII and ensure that the two types of data are used separately. If personal data is combined with non-PII, it will still be treated as personal data during processing.

3DMed will process your personal data following the requirements of applicable laws on an appropriate legal basis, including:

(a) Processing your personal data to fulfill the contract when responding to a transaction or service request;
(b) Processing your personal data with your consent;
(c) Processing based on the legitimate interests of 3DMed or a third party when we use your personal data to contact you, conduct marketing or market surveys, improve our products and services, and other purposes. Legitimate interests include enabling us to more effectively manage and operate our business and provide our products and services; protecting the security of our businesses, systems, products, services, and customers; internal management; complying with internal policies and processes; and other legitimate interests described in this policy;
(d) Processing your personal data as necessary to comply with and fulfill legal obligations.


•How We Use Cookies Technologies

 Cookies are data that a web server transfers to an individual’s computer for record-keeping purposes. Cookies are an industry standard used by most websites and help facilitate users’ ongoing access to and use of a particular website. Cookies do not cause damage to your computer systems or files, and only the website that transferred a particular cookie to you can read, modify or delete such cookie. If you do not want information collected through the use of cookies, there are simple procedures in most browsers that allow you to delete existing cookies, to automatically decline cookies, or to be given the choice of declining or accepting the transfer of particular cookies to your computer. You should note, however, that declining cookies may make it difficult or impossible for you to use portions of the Sites. When we use Cookies, we do not collect personal data unless we obtain your permission. In most browsers, you'll find the Help section on the toolbar. See this section for information on how to receive notifications when a new cookie is received and how to close Cookies.


•How We Disclose Personal Data

3Dmed shares your personal data with other partners, as described in this Policy, when services are provided by partners authorized by 3Dmed.

To comply with applicable laws or respond to valid legal procedures, 3Dmed may also disclose your personal data to law enforcement or other government agencies. If 3Dmed is involved in a restructuring, merger & acquisition, or a bankruptcy or liquidation lawsuit in a given jurisdiction, your personal data may be disclosed in connection with the transaction. 3Dmed may also disclose your data when appropriate, for example, to execute Terms and Conditions, when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or when it is in connection with an investigation of suspected or actual illegal activity.


•How to Access& Control Your Data
To the extent required by applicable law, you may (i) have the right to access certain personal data we maintain about you, (ii) request that we update or correct inaccuracies in that data, (iii) object or restrict to our use of your personal data, and (iv) ask us to delete your personal data from our database. To exercise these rights, please send e-mail to ivdsupport@3dmedcare.com; Your written request may be required for security. We may decline the request if we have reasonable grounds to believe that the request is a fraudulent, unfeasible or may jeopardize the privacy of others.

If allowed by applicable laws, you have the right to withdraw your consent at any time when 3DMed processes your personal data based on your consent. However, withdrawal does not affect the legitimacy and effectiveness of how we process your personal data based on your consent before the withdrawal is made; nor does it affect any data processing based on another justification other than your consent.

If you think that the way we process your personal information does not comply with applicable data protection laws, you can contact the relevant competent data protection authority. You can obtain the information for contacting EU data protection authorities at http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.


•How We Protect and Retain Your Personal Data

The security of your personal data is important to us. We use appropriate physical, management, and technical measures to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss. However, please note that no security measure is perfect.

We will retain your personal information for no longer than is necessary for the purposes stated in this Policy, unless otherwise extending the retention period is required or permitted by law.


•How We Process Children’s Personal Data

Our websites, products and services are primarily intended for adults. If a child's personal data is collected with prior parental consent, we will only use or disclose the data as permitted by law, with the explicit consent of the child's parents or guardians, or when necessary for the protection of the child.


•Third-Party Providers and Their Services
To ensure a positive user experience, you may receive content or web links from third parties other than 3DMed and its partners ("third parties"). 3DMed does not have the right to control such third parties, but you can choose whether to use the links, view the content and/or access the products or services provided by third parties.

3DMed cannot control the privacy practices and data protection policies of third parties that are not subject to this Policy. When you submit personal information to such a third party, please read and refer to the privacy protection policy of the third party.


•International Transfers of Your Personal Data

Your personal data collected by may be processed or accessed in the country/region where you use our products and services or in other countries/regions where or its affiliates, subsidiaries, service providers or business partners have a presence. These jurisdictions may have different data protection laws. In such circumstances, will take measures to ensure that data is processed as required by this Policy and applicable laws


•Updates to This Policy
reserves the right to update or change this Policy at any time. We will release the latest Privacy Policy on this page for any changes. If major changes are made to the Privacy Policy, we may notify you through different channels, for example, posting a notice on our website or sending you direct notification.


•How to Contact Us

If you have any privacy complaints or questions, please contact us. Our contact information is: ivdsupport@3dmedcare.com;

Last Updated Jan 2021

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